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Kelly E. Middleton
Jul 23, 20204 min read
The School Reopening Dilemma
This is the fourth piece in a series of posts on customer service for public schools during the Covid-19 pandemic. To see all posts on...
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Kelly E. Middleton
Jun 22, 20203 min read
Forging Relationships During a Pandemic
This is the third in a series of posts about what schools can do to survive during this global health crisis. You can view the first two...
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Kelly E. Middleton
Apr 14, 20203 min read
Consistency During a Pandemic
I’ll admit it. I love a McDonald’s hamburger and fries from time to time. There’s something so familiar and comforting about knowing...
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Kelly E. Middleton
Mar 19, 20205 min read
Public School Customer Service During a Pandemic
"A leader is a dealer in hope." -- Napoleon Bonaparte The 2020 coronavirus pandemic has impacted public education immensely. Those of us...
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