Pandemic Series

Kelly E. Middleton

Jul 23, 20204 min read

The School Reopening Dilemma

This is the fourth piece in a series of posts on customer service for public schools during the Covid-19 pandemic. To see all posts on...

Kelly E. Middleton

Jun 22, 20203 min read

Forging Relationships During a Pandemic

This is the third in a series of posts about what schools can do to survive during this global health crisis. You can view the first two...

Kelly E. Middleton

Apr 14, 20203 min read

Consistency During a Pandemic

I’ll admit it. I love a McDonald’s hamburger and fries from time to time. There’s something so familiar and comforting about knowing...

Kelly E. Middleton

Mar 19, 20205 min read

Public School Customer Service During a Pandemic

"A leader is a dealer in hope." -- Napoleon Bonaparte The 2020 coronavirus pandemic has impacted public education immensely. Those of us...

Kelly Middleton